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Terms of Service

Dear User,
Thank you for accessing the AICOM platform operated by Nextlink Technology Co., Ltd. (hereinafter referred to as “the Company”). By selecting and purchasing the services offered on this platform (hereinafter referred to as “the Service”), please carefully read the following terms and conditions, which include these terms and any other applicable platform-related terms (hereinafter referred to as “Platform Terms”). If you fully understand and agree, please click the “Agree” button after filling out the relevant fields. Once this action is completed, a contractual relationship between us will be established. Additionally, the Company may periodically update and publish relevant terms on this platform, and the new terms will take effect upon publication and apply to all users.

1. Subscription Plans

  1. The Service operates on a subscription basis, and users may choose either an “annual” or “monthly” subscription plan to pay for the Service.
  2. Unless otherwise specified in the Platform Terms, subscription fees, once paid, are non-refundable. The Company is obligated to provide the Service 24/7 during the subscription period.
  3. Subscription fees include applicable business taxes, and the amount is based on the fee listed on the platform at the time of subscription. The Company reserves the right to change the subscription fee at any time, but such changes will not affect the rights of the user during the subscription period.
  4. Users may pay for the subscription through the following methods:
    • Credit card prepayment: Users can pay by credit card when selecting the subscription plan, and the Service will be activated immediately.
    • Wire transfer prepayment: Users can pay via wire transfer when selecting the subscription plan, and the Service will be activated immediately. This payment method is not applicable to individual users.
    • Wire transfer after signing a quotation: This option allows users to use the Service first before making payment. However, users must sign the quotation and pay within the specified time. For details, please contact the Company’s sales representative. This payment method is not applicable to individual users.

2. Usage Restrictions

  1. Users must comply with the Platform Terms when using the Service and may not reverse engineer, disassemble, decompile, or engage in any similar activities with the Service.
  2. Users agree not to use the Service for any activities that violate the rights of others, are illegal, or are deemed inappropriate by the Company for legitimate reasons.
  3. Users may not transfer or license the Service or any part of the contract relationship to any third party without the written consent of the Company.

3. Suspension and Termination of Service

  1. The Company may suspend the Service without liability for breach of contract, price refunds, or damages in the following circumstances:
    • Reasonable evidence that the user has violated the Platform Terms.
    • Failure to pay the subscription fee or payment failure by the user.
  2. The Company may terminate the Service without liability for breach of contract, price refunds, or damages in the following circumstances:
    • If the user has any of the circumstances described above and fails to improve within 5 days after being notified by the company in writing, by email, or through the platform, or if the nature of the issue cannot be improved;
    • If the user uses the service in the manner described in Clause 1, Item 4, Subitem 3 and has not paid the subscription fee, and is subject to an involuntary merger, listed as a non-business relationship, involved in check bouncing, suspected of economic crimes, or there are other reasonable circumstances indicating that the user has lost creditworthiness;
    • If the user uses the service in the manner described in Clause 1, Item 4, Subitem 3 and has not paid the subscription fee, and is ordered to cease operations, declared bankrupt, dissolved, has registration canceled or revoked, or faces other similar situations;
    • If the termination of the service is required by relevant government regulations.
  3. The Company may, after notifying the user in advance, terminate the Service and refund a proportion of the subscription fee under the following circumstances:
    • Notification 30 days in advance by written notice, email, or on the platform.
    • Force majeure events prevent the continued provision of the Service for 14 business days.

4. User Data

  1. The Company collects, processes, and uses the user-provided data for the following purposes:
    • To maintain or upgrade the Service or platform functionality.
    • To research and launch new features or services on the platform.
    • To fulfill contractual obligations.
    • To resolve disputes between the Company and the user.
    • To handle matters related to the contractual relationship between the Company and the user.
  2. Unless the following circumstances apply, the Company will delete user-provided data upon request via written notice, email, or the platform:
    • There is an ongoing contractual dispute between the Company and the user.
    • The Company is required by law or government regulations to retain the data, such as tax, audit, or accounting regulations.
    • Other circumstances deemed reasonable by the Company.

5. Other Provisions

  1. If the user is a legal entity or an organization, the person completing the data entry and clicking “Agree” on the platform must be duly authorized to form a contract with the Company on behalf of the user.
  2. Users must provide accurate, up-to-date, and complete information when filling out forms, and keep the information updated at all times.